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Freedom to fly.. Freedom to go

26 March 2020
By Thai Lion Air By Thai Lion Air

Thai Lion Air extends flexibility options for future travel to affected passengers from Covid-19. Any traveling tickets between 25 March 2020 - 31 May 2020 (Both International and Domestic routes) will be offered by the following options


1. Rebooking:

1.1 Unlimited flight change on the same route

1.2 Change fee and fare difference will be waived

1.3 For passenger who has connecting flight must have the same booking code

1.4 Subject to seat availability

1.5 New booking must be made within 365 calendar days from the departure date on ticket

2. Credit account:

2.1 Retain the value of the flight booking in Thai Lion Air’s online credit account for future travel with Thai Lion Air to be redeemed within 365 calendar days from the departure date on ticket

2.2 Credit account can be used for both International and Domestic routes

2.3 The online credit account is to be redeemed before the traveling date for booking within 365 calendar days from the issued date of traveling and new booking must be made within 365 calendar days

2.4 Any changing tickets will not confirm if passengers did not receive any approved

2.5 Change fee and fare difference will be paid (If any). In the case of changing a new flight with a higher difference fare, passengers will have to pay the difference fare. And in the case of changing to a new flight with a lower difference fare, passengers will not be refunded the difference fare.

  • In case of refund: Passengers can request a full refund, if the flight is canceled
  • Any bookings made through travel agents including online travel agents must be done via travel agents from which the booking was made.

For more details and assistance, passengers could contact Thai Lion Air Call Center at +662 529 9999 or Thai Lion Air sales counter at the airport.

Thai Lion Air would like to thank you for your understanding and apologize for any inconvenience caused.