1. The reservation of group bookings made up minimum 10 passengers for 1 PNR (Personal Name Record) and they are all arriving on approximately the same dates.

1. All fares include VAT and airport tax
2. The fare rate is depends on providing seats in each flight and can be used for travelling during flight time schedule and long weekend or public holiday period.

1. The reservation can be made via group bookings call center (+66)2-529-9977 on Monday-Friday at 08.30-17.30 include public holiday period but except weekend period.
2. The reservation can be made via email [email protected] on Monday-Friday at 08.30-17.30 exclude weekend and public holiday
3. The reservation can be made via Thai Lion Air website www.lionairthai.com  you can assign the number of passengers, departure date and flight through this channel which available 24 hr. The system will conduct the price as your assign on website on Monday-Friday at 08.30-17.30 include public holiday period but except weekend.

1. Passengers will need to pay the deposit almost 50% of ticket price or full payment within 3 days from the first day of bookings confirmation includes weekend and public holiday. Thai Lion Air will notify the price, date and time of payment to passengers after confirmation through email. The payment process Thai Lion Air reserved the right of the transaction channel to airline account only; the payment process cannot be complete with cheque or credit card.
2. The payment of remaining passenger can be paid out before travel date for 10 days on Monday-Friday at 08.30-17.30. Thai Lion Air reserved the rights which not include weekend and long holiday period.
3. Documents confirmation of deposit 50% payment or full payment send back to group bookings email [email protected]. Please be inform that the documents should be clear and consist of slip payment or internet slip payment by identify of group name, PNR and obviously phone number
4. In order the passenger is late payment; Thai Lion Air reserved the right of booking cancellation within 18.00 of payment due date.

Bank:           Kasikorn Bank
Acc. No:         883-2-00618-2
Acc. Name:    Thai Lion Mentari Co.,Ltd.
Swift Code:    KASITHBK
Bank:           CIMB Bank
Acc. No:         700-5-64980-3
Acc. Name:    Thai Lion Mentari Co.,Ltd.
Branch:         Songprapha Rd. Don Mueng
Swift Code:    UBOBTHBK

1. Passengers need to summit name along with name check and confirm passengers name list and send to group bookings email [email protected] at least 10 days before travel date. Thai Lion Air reserved the rights not include weekend and long holiday period.

1. Thai Lion Air will operate the issued processes of group bookings 10 days before travel date after full payment with completely name list of passengers. According to issued ticket processes Thai Lion Air reserved the right not include weekend and public holiday.

1. (The ticketing implemented still on issuing process)
2. 1. Ticket cancellation, Thai Lion Air reserves the right of deposits or full payment when passengers cancel.
   2. Ticket cancellation when passengers dispute the conditions. Thai Lion Air reserves the right to cancel bookings which passengers did not pay 50% of deposit on due date  
   3. Ticket cancellation by passengers which cannot summit passengers name list on due date. Thai Lion Air reserves the right to seize 50% of deposit or full payment from passengers who paid out.
3. (The ticket was successfully processed)
4. 1. Ticket cancellation less than 72 hours (3 days) before travel date. Passengers were charge 90% of ticket prices.
   2. Ticket cancellation more than 72 hours before travel date. Passengers were charge 50% of ticket prices or 1000 Baht (either which higher) per passengers/routes
   3. Ticket cancellation less than 4 hours before travel date. Passengers were charge 90% of ticket prices
   4. Airport tax (TS) is refundable
   5. Admin fee (YR) is non-refundable
   6. Passengers can do the refund process within 3 months from the date which specific on ticket.
   7. Travel insurance is non-refundable
5. The cancellation by airline. The airline reserves the right to refund follow Thai Lion Air terms and conditions.

1. Name correction on inactivate issue ticket process
2. 1. In order of inactivate issue ticket process, passengers can edit name and send email to [email protected] on Monday-Friday at 08.30-17.30 except weekend and public holidays.
3. Name correction on activate issue ticket process
4. 1. Thai Lion Air reserves the right not allow to edit name after issued ticket
   2. In terms of ticket was issued and found out that title name, last name and family name are incorrect not exceed 3 digits. Passengers can send correct name request with service fee 107 baht (VAT include) and change fee 750 baht per passengers per transaction. The correction request made by call center (+66)2-529-9999 and (+66)2-529-9977 for 4 hours before flight departure time except the errors made by the airline. The airline will correct name without fee was mentioned above.
5. Flight date and time modification
6. 1. Flight date and time modification term of inactivate issue ticket process
   2. 1. The airline reserves the right not allows to change any itinerary in term of inactivate issue ticket process.
   3. Flight date and time modification term of activate issue ticket process
   4. 1. The airline reserves the right allow to change the itinerary via group bookings call center (+66)2 529-9977 and (+66)2 259-9999 with service fee 107 baht (VAT include), change fee 750 baht and different fare (if any) per passenger per transaction.

1. Reducing number of passengers in term of inactivate issue ticket process
2. 1. The reducing number of group bookings is not less than minimum that was mentioned in the conditions. Passengers should be prior notice before payment. The airline reserves the right not allows to change passenger name.
   2. 1. In case of have not paid 50% of deposit, passengers should prior notice to staff before due date.
      2. In case of paid 50% of deposit but full payment incomplete, passenger should prior notice to staff for 10 days before departure time exclude long holiday and weekend. Thai Lion Air Reserved the right to refund the deposit.
      3. In case of passenger reduction paid 50% of deposit, the airline will collect money follow the number of passengers.
3. Reducing number of passengers in term of activate issue ticket process
4. 1. The airline reserves the right not allows to reduce number of passengers after issued ticket.

1. Seats selection can be made at check-in counters which open 2 hours to 45 minutes prior flight departure time (Domestic flight) and open 3 hours to 45 minutes prior flight departure time (International flight)

1. Passengers can be made receipts and tax invoice by send information about name, address and taxpayer Identification Number in English version to [email protected]

1. The additional service can be made after issued ticket via ticket sales counter or call center (+66)2 529-9977 on Monday-Friday at 08.30-17.30 and (+66)2 529-9999 available everyday 24 hours with service fee 107 baht (VAT included)

1. Infants reservation can be made after issued ticket via call center (+66)2 529-9977 on Monday-Friday at 08.30-17.30 and (+66)2 529-9999 everyday 24 hours.